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Lyleandscott.com Website Review & Ratings + Lyle & Scott Coupons

Lyle & Scott: Products & Services

Lyle & Scott is a Scottish knitwear brand, formerly known for golfing knitwear. It acquired a younger more fashionable following with young 'casuals' in the 1980s.

They are identified with the company's logo - The golden eagle.

Their flagship store is located in London's famous Covent Garden just next to the piazza and close to both Covent Garden and Leicester Square tube stations. Aside from their retail stores, Lyle & Scott maintain an online store where customers anywhere in the world can purchase their products.

Their products are mostly of gents, but they also have some clothing for ladies. Their inventory includes polo shirts, jackets, shorts, knitwear, trousers and accessories to name a few.

Their classic designs reflect their more than a century old heritage of passion for fashion. Anyone can shop at their online store by creating an account. They ship to most locations around the world.

Lyle & Scott: Company Background

Lyle & Scott was founded in 1874 in the Scottish town of Hawick by William Lyle and Walter Scott with an £800 loan. The brand still draws from a 125 year old archive that includes designs by Christian Dior and Michael Kors.

Lyle & Scott's rich history and long-term experience come together with a contemporary aesthetic to offer originality, authenticity and a refusal to compromise. Modern, independent and resolutely British, Lyle & Scott is a brand whose iconic Eagle acts as a symbol for both quality and exclusivity. Driven by a single-minded sense of purpose and integrity, Lyle & Scott continues to be a wardrobe staple for those who strive for a bold confident approach.

In 2004, their Flagship store in Covent Garden opens and in 2010, Lyle & Scott online shop is re-launched in the UK, Germany, France & Sweden.

Its headquarters is situated in Selkirk, Scotland, United Kingdom.

Lyle & Scott: Customer Feedback & Reviews

Lyle & Scott is a FEEFO member merchant. On the lower right corner of their website you will see their up-to-date feefo rating for their products and services. Currently, their products and services ratings are both at 96%, this means that their customers are extremely happy with their experience in doing business with Lyle & Scott.

Feefo is an independent merchant review system that promotes positive or negative reviews of merchants feedback. Feefo is a cost effective, automated customer feedback system for businesses with an online presence. Members use it to grow their businesses and consumers use it to gain confidence and trust when they shop online. What makes Feefo special is that only genuine customers are invited to leave feedback, thus guaranteeing the responses are honest.

Sample feebacks from their Feefo page are below:

" Very quick efficent service. Good quality and very happy with the product, would buy similar product again." -dated June 24, 2012

" Met expectations. I would like to see more promotion of british and scottish company supporting our economy. Was pleased with design but after 1 wash the waist is going wide and looks like it may lose shape." - dated June 24, 2012

" Despatch was quick and efficient, I am happy with the deliver. Quality of the product is great as well :)" - ddated June 24, 2012

Lyle & Scott: Business Credibility & Trustworthiness

Lyle & Scott has been featured on television, worn by famous celebrities and sponsored several golf tournaments. 

In 2007, the Lyle & Scott Heritage collection was launched, with a more discrete, tonal logo. Celebrities including Tim Lovejoy, Max Halliday, Tom Chambers and Dermot O'Leary have worn this.

The ‘Golden Eagle’ has also appeared prominently on the British TV series Skins, which has enhanced its youth following.

In 1975, Lyle & Scott is Granted the Royal Warrant by appointment to HRH The Duke of Edinburgh.

In 1981, Lyle and Scott clothe the Ryder Cup Team in recognition of their success. 

The year 2009 was a big year for the company for they won the Drapers Young Fashion Brand of the Year. Drapers award is a 125 year old ceremony held yearly to hunt for the best in the fashion business.

Lyle & Scott: Website Popularity & Google Ranking

Here is the website analysis of StatsCrop.com for lyleandscott.com

Lyleandscott.com is 1 year old, it is ranked #498,687 in the world, a low rank means that this website gets lots of visitors. This site is worth $19,934 USD and advertising revenue is $20 USD per day. The average page load time is 1.27 seconds, it is very good. This site has a very good Pagernk (4/10), it has 1,239 visitors and 5,328 page views per day. Currently, this site needs more than 1.43 GB bandwidth per day, this month will needs more than 44.35 GB bandwidth. This site is listed in the Yahoo Directory. Its SEO score is 62.1%. Its IP address is 80.69.31.93, and its server is hosted in Beaconsfield, United Kingdom.

StatsCrop.com rate this site 3.5 out of 5.

Alexa Traffic Analysis

Lyleandscott.com is ranked #498,687 in the world, a low rank means that this website gets lots of visitors. Its primary traffic from the United Kingdom and is ranked #10,605 in the United Kingdom. It has 0 subdomains with traffic. It has 1,239 visitors per day, and has 5,328 page views per day.

To view the entire report from StatsCrop.com, please click here.

Lyle & Scott: Social Media Presence

In order to be kept up to date with Lyle & Scott collections, promotions and activity you can sign up to receive free newsletters and mailers direct to your email account. Just enter your email address in the email sign-up box on the lower left corner of their homepage.

Alternatively, you can also follow them on Facebook, Twitter and Google+. You can also watch their videos on YouTube or read their blog @ http://blog.lyleandscott.com/ to be familiar with the company's engagement, latest event, get some shopping tips and discounts.

Twitter @ @Lyle_and_Scott  - 7,000+ followers

Facebook @ http://www.facebook.com/lyleandscott - 59,000+ likes

YouTube @ http://www.youtube.com/lyleandscotttv - 70,000+ Video Views

Google+ - 86 shares

Lyle & Scott: Website Security & Safety

Consumer security is greatly valued at Lyle & Scott.  All information you provide to them are stored on their secure servers. Any payment transactions will be encrypted. Unfortunately, the transmission of information via the internet is not completely secure. Protecting your account password which enables you  to access certain parts of their site is your responsibility 

Their checkout system is extremely secure. Card details are not stored and they also run checks on your billing address to make sure the cardholder address matches the one you are using to make a purchase. For dual protection, a personalized security code verified by MasterCard SecureCode or Verified by Visa is required by some card issuers when you shop online.  To set them up, contact your card provider.

Upon checkout, you will notice that you will be brought to an 'https://" site. This means that you are in a secure session that employs Secure Socket Layers (SSL). When you log onto a secure server it communicates with your browser for a few seconds. During this communication, it sends your browser encryption information that only it and your browser can read. Once this encryption is set, it acts like a normal web page, except that all info coming or going is encrypted. This encryption makes it extremely difficult for any third party who would intercept the transaction to decipher it.

Safe browsing diagnostic shows the following results for Lyle & Scott website. Click this link to view the entire result of the google diagnostic done for this website.

  • This site is not currently listed as suspicious.
  • Of the 1 page we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-06-18, and suspicious content was never found on this site within the past 90 days.
  • This site was hosted on 1 network(s) including  AS21371 (EQUINIX).
  • Over the past 90 days, www.shopbop.com did not appear to function as an intermediary for the infection of any sites.
  • This site has not hosted malicious software over the past 90 days.

Adding other security measures like daily malware scan from a reputable security software company should be implemented to raise trust from customers.

Lyle & Scott: Pricing & Packages

The product's price is one of the major factors that help a customer decide whether to buy the merchandise or consider other alternatives. I would say that if you are too budget conscious, this is not the brand for you. However, if you are after product quality, design and durability, the products on Lyle & Scott are just right for you. Their product prices are very reasonable if the quality, the name and the heritage of this company is taken into account.

They don't have that many product lines, hence if you are specifically looking for jackets, polo shirts, shorts and trousers or knitwears, you may refer to below price quotations or go straight to their website to check the prices of their products.

  • Hooded Jackets/Coats -  £100 to £120
  • Men's Polo Shirts  -   £50 to £70
  • Women's Polo Shirts -  £30 to  £50
  • Men's Shorts and Trousers -  £60 to  £80
  • Knitwear -   £70 to  £90
Lyle & Scott: Shipping Rates & Policies

Lyle and Scott staff try their best to deliver each order from their warehouse as soon as possible. However, even if their team extends extra hours to work on those deliveries, it is just fine for them so long as they can keep their promise that your items must be in 14 days after the order is placed.

They currently offer three delivery options within the UK and two delivery options for mainland Europe, USA/Canada and the Rest of World. Depending on the option you had selected, the delivery charge and time differ. All delivery methods excluding UK Standard delivery require a signature upon delivery.

Deliveries outside the UK are subject to the prevailing custom charges of the country of destination and are charged to the customer for custom clearance.

For security reasons, they do not deliver to P.O. Boxes or Aramex Addresses.

Unfortunately we do not deliver to P.O. Boxes or Aramex Addresses due to security reasons. Should there be any delay on their promised shipping time, updates will be posted on their website through this link.

Shipping Rates and Approximate Time of Arrival

UK Shipping Rates

Method

Rate

Approximate Delivery Time

UK Standard delivery

£3.95

4-6 working days after receipt of order

UK Premium delivery - SUSPENDED DURING THE SALE

£6.95

2-3 working days after receipt of order

UK Next working day delivery - SUSPENDED DURING THE SALE

£9.95

Order before midday for delivery the next working day to anywhere in mainland UK


INTERNATIONAL Shipping Rates

Method

Rate

Approximate Delivery Time

EUROPE Standard delivery

€5.00

4-6 working days after receipt of order

EUROPE Premium delivery - SUSPENDED DURING THE SALE

€15.00

3-4 working days after receipt of order

USA/CANADA Standard delivery

US$7.00

6-11 working days after receipt of order

USA/CANADA Premium delivery - SUSPENDED DURING THE SALE

US$15.00

4-6 working days after receipt of order

ROW Standard delivery

£10.00

6-11 working days after receipt of order

ROW Premium delivery - SUSPENDED DURING THE SALE

£25.00

4-6 working days after receipt of order

*ROW stands for Rest of the World

Lyle & Scott: Payment Methods Accepted

Lyle & Scott in general accepts almost all forms of payment. However, for transactions online, you can only use either a credit/debit card or purchase goods using a Lyle & Scott gift voucher.

They accept credit/debit cards which carry any o the following brands. 

  • Visa
  • Visa Electron
  • MasterCard
  • Solo
  • Maestro

Unfortunately, for those who own a store credit note you can only redeem it at the Lyle & Scott Covent Garden store or relevant retailers but not for online transactions.

It is greatly recommended that they should accept Paypal as an alternative payment method Paypal is sometimes preferred by online shoppers for its security features and for needing not to divulge the account number online.

Lyle & Scott: Returns, Refunds & Exchange Policy

All returns must be processed and received by Lyle & Scott within 21 days after you received your order. Once your item is received, it will be assessed and checked if it's in the same condition as they were sent. Once validated, your refund will reflect on your billing statement within 30 days. 

If you are returning an item for an exchange, they will attempt to process them within 3-5 working days and send them free of charge. If they can't send your requested replacement item, someone will contact you to discuss your options.

In the event of returning your purchase for a refund, the delivery cost you originally paid is non-refundable unless we have sent you an incorrect or defective item. The refund will be issued to the card used or payment, if it's no longer possible to refund you on your card due to certain reasons (expired card) they will send a check to your mailing address.

To return your unwanted items:

  1. Clearly mark on the delivery & returns note included with your order which items you are returning; the reason for returning them and whether you would like an exchange or refund. 
  2. If you are in the UK you can may send your return via Collect+ or alternatively you can return via a Post Office or make your own arrangements through any postal carrier.
  3. All returns/exchanges should be sent to the below address: 

          YLE AND SCOTT LTD
          RETURNS DEPARTMENT
          LIDDESDALE ROAD
          HAWICK
          TD9 0ER
          UNITED KINGDOM 

To know more about their return policy, please visit their return policy page.


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